Terms & Conditions

Welcome to the Signet Connect website. By continuing to use this Website, you are indicating that you accept these Terms & Conditions of Use. If you do not agree to be bound by these Terms & Conditions of Use you should immediately stop using the Website.
 
Please note that any purchases you make on this Website will be governed by our Terms & Conditions for Buying Goods Online.
 
Please also read our Privacy Policy for details about data protection and how we use the personal information you give us through this Website.
 
You can print out any page from this Website, including any of its Terms & Conditions, by selecting Print from the File menu of your internet browser.
 

Website content

All copyright, trademarks and other intellectual property rights in all materials or content contained in the Website are owned or licensed by us (unless otherwise specified) or are the property of third parties offering goods for sale or posting details through this Website.
Except as specifically authorised below, you may not do any of the following without obtaining our prior written consent:
  • copy, reproduce, distribute, republish, download, display, post, transmit, commercially exploit or create derivative works of any part of the Website. This prohibition applies, but is not limited, to the text, graphics, animations, photographs, pictures, data, images, audio and video clips available from the Website;
  • download, edit, reproduce or use any material and content contained within the Website for the purpose of advertising, promoting, endorsing or implying any connection with you or any third party;
  • utilise any data mining, robots, or similar data gathering/extraction tools to extract (whether once or many times) for re-utilisation, any substantial parts of the Website;
  • create and/or publish your own database that features substantial parts of this Website (including without limitation prices and product listings).
  • You may print or download any page(s) for your own personal and non-commercial use only. If you have any doubts about what you can do, please go to our Contact Us page to apply for permission to reproduce the Website or any part of it.

 

Your obligations

You will not:
  • use the Website (or any part of it) for any illegal purpose and agree to use it at all times in accordance with all relevant laws;
  • upload or transmit through the Website (i) any computer viruses, macro viruses, trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer or (ii) any material, including without limitations, any comments which are defamatory, offensive, or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety;
  • use the Website in a manner which (i) may cause the Website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired or (ii) violates or infringes the rights of any person, firm or company (including, but not limited to, rights of intellectual property, rights of confidentiality or rights of privacy);
  • create or publish a hypertext link to any part of the Website without our express written consent except that you may create a hypertext to the Website as long as the link does not portray us or our affiliates, or their products or services in a false, misleading, derogatory, or offensive matter. You may not use any of our logos or proprietary marks as part of the link without our express written consent (which consent we may withdraw at any time);
  • frame or use framing techniques to enclose any part of the Website or any content accessible on it without our express written consent. You will not use any meta tags or any other hidden text using our (or our affiliates’) names, logos, brands or marks without our express written consent. Any unauthorised use terminates the permission or license granted by us to use this Website in addition to our other rights; or
  • attempt any unauthorised access to any part or component of the Website.
  • You warrant that by accessing and using the Website you will not be in breach of any laws or regulations that apply to you.
  • We may monitor any activity and content associated with the Website. We will investigate any reported violation of these Terms & Conditions of Use or complaints relating to the Website and take any action that we believe is appropriate.

 

Our liability to you

While we make every effort to ensure our Website is as accurate, current, complete or error free as possible, unless we are at fault we are not liable for any inaccuracies or errors which are beyond our reasonable control. In particular, we cannot guarantee that colours in our images will be rendered correctly on different computer monitors. The product dimensions supplied are intended to give an approximate indication of the size of individual products. Products shown may not be actual size. If you have any doubts about the colour, size or any other specification of the goods you wish to order, we recommend you Contact Us prior to placing an order on the Website.
 
The Website is provided, on an "as is" and "as and when available" basis without any representation or endorsement and we make no warranties of any kind, whether express or implied, in relation to the Website or its content offered on the Website.
 
We cannot guarantee that the Website is free from computer viruses, and you should take your own precautions in this respect. We will not be responsible or liable to you for any loss of content or material as a result of uploading to or downloading from the Website. If a fault occurs in the service you should report it to us and we will attempt to correct the fault as soon as we reasonably can.
 
We will try to make sure that the Website is always available. However, this is not always possible and access to the Website may be suspended temporarily and without notice in the case of any system failure, maintenance or repair or for any other reasons outside our control, as well as for any breach by you of these Terms & Conditions of Use.
 
We will not be responsible to you or any third party for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any indirect or consequential loss in connection with your use of the Website. We remain liable however for:
  • loss, damage, death or personal injury resulting from our negligence;
  • fraud or fraudulent misrepresentations;
  • any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude our liability.

 

Links and third party e-commerce

The Website may contain links to other websites; these external websites are not under our control. We provide these links because we think they might interest you, but we do not monitor or endorse these other websites. We are not liable for such websites and cannot make any guarantees about them.
 
If you use our Website to deal with a third party (for example to enter a competition), it is up to you to read and comply with the Terms & Conditions and Privacy Policies of such third parties.
 
Please also see our Privacy Policy for more details of how we use your information.
 
Suspension or termination of the Website or services
We reserve the right to suspend or terminate the Website or remove any of the services on it with immediate effect at any time, and without notice, for example if:
  • there is a change in the law that limits our ability to provide the Website;
  • an event beyond our control stops us providing the Website (eg: technical difficulties).

 

Suspension or termination of the Website or services

We reserve the right to suspend or terminate the Website or remove any of the services on it with immediate effect at any time, and without notice, for example if:

  1. there is a change in the law that limits our ability to provide the Website;
  2. an event beyond our control stops us providing the Website (eg: technical difficulties).

Changes to Terms & Conditions of Use of this Website

We reserve the right to change these Terms & Conditions of Use from time to time. If this happens, we will post the new Terms & Conditions of Use on the Website. It is your responsibility to ensure you regularly check these Terms & Conditions of Use to familiarise yourself with their terms and check any updates. If you do not wish to be governed by the revised Terms & Conditions of Use, please stop using the Website.

Gift cards

  1. The balance on the card may be used for in-store or online purchases (excluding Leslie Davis), in full or part payment.
  2. You can add more value to your gift card in the H.Samuel, Ernest Jones or Leslie Davis store relevant to you card anywhere in the UK. To protect our environment’s resources, please re-use this card by topping it up for your own use, or by passing the gift to a friend.
  3. In the event of 24 months of consecutive non-use the card will expire and the balance remaining will be deducted (“Use” for the purposes of this term includes a balance enquiry).
  4. The card may not be exchanged for cash, other vouchers or used as a deposit on a credit agreement.
  5. No change will be given but the balance may be applied to future purchases.
  6. The minimum amount required to activate or top-up this card is £10. Maximum load value per card is £2500.
  7. Because we don’t collect personal information about Gift Card customers, we cannot replace or reimburse the value of your Gift Card if it is lost, stolen or damaged. Please look after this valuable gift carefully and treat it just like cash.
  8. The amount deposited or redeemed from a card will be shown on the till receipt for each transaction.
  9. The card balance may be checked in any H.Samuel, Ernest Joners or Leslie Davis store relevant to your card.
  10. When you pay with your Gift Card, any remaining balance will be shown on your receipt, we update the balance on our secure database.
  11. This Gift Card can be spent on absolutely anything up to the value held on the card.
  12. If you would like help using your H.Samuel, Ernest Jones or Leslie Davis Gift Card, please ask in the store relevant to your card.
  13. This card is not a cheque guarantee, credit or charge card.
  14. H Samuel, Ernest Jones and Leslie Davis reserves the right to amend these Terms and Conditions from time to time, where it is necessary to do so. Any such change and action to be taken as a result will be notified to customers in advance in all stores.
  15. If you receive a corporate discount in the purchase of your Gift Cards, please note that Ernest Jones Gift Cards or eGift Cards cannot be used for the purchase of the following prestige watch brands: Breitling, Omega, Tag Heuer, Longines, Cartier, Tudor, Zenith, Bremont and Jaeger LeCoultre.

Corporate Gift vouchers

  1. This voucher can be exchanged by special arrangement for goods in any of the following stores: H.Samuel, Ernest Jones and Leslie Davis throughout the United Kingdom.
  2. This voucher will be accepted in part payment for goods at a higher value than its face value upon payment of the difference.
  3. This voucher may not be exchanged for cash, nor will change will be given.
  4. This voucher may be exchanged for goods at its equivalent value in sterling. Mutilated, damaged or defaced voucher cannot be exchanged.
  5. No liability will be accepted for lost, stolen or destroyed vouchers whether they have been redeemed or not.
  6. The voucher can only be redeemable in the United Kingdom
  7. This voucher must be surrendered upon receipt of goods and services

Euro (Product Replacement) vouchers

  1. This voucher can be exchanged by special arrangement for goods in any of the following stores: H.Samuel and Ernest Jones throughout The Republic of Ireland.
  2. This voucher will be accepted in part payment for goods at a higher value than its face value upon payment of the difference.
  3. This voucher may not be exchanged for cash, nor will change will be given.
  4. This voucher may be exchanged for goods at its equivalent value in sterling. Mutilated, damaged or defaced voucher cannot be exchanged.
  5. No liability will be accepted for lost, stolen or destroyed vouchers whether they have been redeemed or not.
  6. The voucher can only be redeemable in The Republic of Ireland.
  7. This voucher must be surrendered upon receipt of goods and services.

 

Promotional Codes

  1. Full details including the value of the discount and minimum/maximum order values applied when using your promotional code can be located on your member benfits website and may be subject to change.
  2. The discount applies to the total basket value excluding postage and packaging and is only available when entering the valid promotional code issued to registered members of your benefits scheme.
  3. The promotional code is only applicable to the sale of Signet products available via this website and can not be used for the purchase of any product at hsamuel.co.uk or ernestjones.co.uk or instore.
  4. The discount is available for the promotional period only - please see the dedicated member website for full validity information
  5. Signet reserves the right to amend these terms and conditions or withdraw the promotion as necessary due to circumstances beyond its control.
  6. Standard Signet gift card sale terms and conditions apply on the purchase of gift cards or vouchers on this website (see above).

 

Company Information

Signet Trading Ltd
3 Imperial Place
Maxwell Road
Borehamwood
WD6 1JN
 
Registered in England under no. 03768979
VAT Registration no. 233 000 924
Signet Group is a non-voting member of the World Diamond Council
Signet Group’s current Statement of Principles and Policies relating to suppliers, HR, social, ethical and environmental issues can be found at www.signetjewelers.com

Our brands

ERNEST JONES H SAMUEL LESLIE DAVIS